CONTACT
Contact us
Contact us for account, payment, API integration or business questions.
Support email[email protected]
Use your registered email when possible. We prioritize messages by issue type and urgency.
Send emailHelp us resolve your issue faster
Include the relevant details to reduce follow-up questions.
Account and payments
Write from your registered email and include the order number, payment time and issue details.
API and agent setup
Include the request time, model ID, request ID and complete error message.
Business inquiries
Describe your use case, expected scale and the type of partnership you want to discuss.
Do not send sensitive information
Never include your password, email code or full API key. Provide only the final four characters when identifying a key.